Returns
ABBREVIATED RETURNS POLICY
At Arcane Elegance, we are committed to ensuring your satisfaction with our products. Since each item is custom-made upon order, we do not accept returns or offer refunds unless the product is defective, damaged, or misrepresented. To initiate a return or refund, customers must contact our Customer Service team at Customer_Service@arcaneelegance.com for approval and authorization.
To validate return claims, customers must provide photos of the defective or damaged item. Once approved, we will work diligently to resolve the issue, whether through replacement or refund. Please note that all requests must be made within 30 days of receiving the order.
Our team is dedicated to addressing any concerns promptly and ensuring that our products meet your expectations. Thank you for your understanding and support.
For more details, visit our full Returns Policy at [link to the returns policy on your website].